Effective Date: October 20, 2025
Welcome to WallArt.Market, operated by VITAL ROOTS MARKET PTY (“we,” “us,” “our”).
These Terms and Conditions (“Terms”) govern your use of our website wallart.market (“Website”) and the purchase of our products.
By using this Website, you agree to be bound by these Terms. Please read them carefully before making any purchase.
1. Company Information
VITAL ROOTS MARKET PTY
Registration Number: 2024/235584/07
Address: Plot 39A, Stradivariusweg Melodia, North West 0216, South Africa
Email: [email protected]
Phone: 0823827135
2. Use of the Website
By accessing or using this Website, you represent and warrant that:
- You are at least 18 years old, or accessing under the supervision of a parent or guardian.
- You will use the Website only for lawful purposes.
- You agree not to interfere with the operation of the Website or attempt to gain unauthorized access to it.
We reserve the right to suspend or terminate access if we suspect misuse or violation of these Terms.
3. Products and Availability
We offer wall art products including canvas art, posters, framed prints, and related décor.
All products are made-to-order, and availability is subject to change without notice.
We make every effort to display accurate product images and descriptions. However, slight color or appearance variations may occur due to screen differences and printing processes.
4. Pricing and Payment
All prices are displayed in South African Rand (ZAR) unless otherwise stated.
We reserve the right to:
- Modify prices at any time without prior notice.
- Correct pricing errors that may occur.
Payments are processed securely through trusted third-party payment gateways. We do not store any credit or debit card details.
5. Orders and Confirmation
Once you place an order, you will receive an email confirmation.
This confirmation does not signify acceptance of your order; it indicates that we have received it.
We reserve the right to cancel any order for reasons including:
- Product unavailability
- Suspicious or fraudulent activity
- Errors in pricing or product information
If your order is canceled after payment, you will receive a full refund.
6. Shipping and Delivery
We ship within South Africa (and selected international destinations where applicable).
Estimated delivery times will be displayed at checkout.
Please note:
- Delivery times are estimates and may vary.
- You are responsible for providing an accurate shipping address.
- We are not liable for delays caused by courier services, customs, or external factors beyond our control.
7. Returns and Refunds
Our Refund and Returns Policy forms part of these Terms.
Please review it here: Refund and Returns Policy
We accept returns only for items that are defective, damaged, or incorrect.
“Change of mind” returns are not accepted due to the made-to-order nature of our products.
8. Intellectual Property Rights
All content on this Website — including images, graphics, designs, logos, text, and trademarks — is the property of VITAL ROOTS MARKET PTY or its licensors.
You may not copy, distribute, reproduce, or exploit any part of this Website without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages resulting from your use of the Website or purchase of our products.
- Our total liability for any claim shall not exceed the total amount paid for the product in question.
We do not warrant that the Website will always be error-free or uninterrupted.
10. Indemnification
You agree to indemnify and hold VITAL ROOTS MARKET PTY, its directors, employees, and affiliates harmless from any claim or demand arising from your use of this Website, violation of these Terms, or infringement of any third-party rights.
11. Privacy
Your use of the Website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of your information as described there.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of South Africa.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of South African courts.
13. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of the Website constitutes acceptance of the new Terms.
14. Contact Us
For questions or concerns about these Terms and Conditions, please contact us:
VITAL ROOTS MARKET PTY
Plot 39A, Stradivariusweg Melodia
North West 0216, South Africa
📧 Email: [email protected]
📞 Phone: 0823827135