Effective Date: October 20, 2025
VITAL ROOTS MARKET PTY (“we,” “us,” “our”) operates the website wallart.market (“Website”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our Website.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase, create an account, or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via our payment provider)
b. Non-Personal Information
We also automatically collect certain data when you visit our Website, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on each page
- Referring website
This helps us improve your browsing experience and our website’s performance.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your purchase or inquiries
- Send order confirmations, shipping updates, and support messages
- Improve our website, products, and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Payment Processing
All payment transactions are processed securely through trusted third-party payment gateways. We do not store your credit or debit card details on our servers.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functions
- Remember your preferences
- Analyze website traffic and user behavior
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.
5. Sharing Your Information
We may share your information only with:
- Service providers (e.g., shipping companies, payment processors) to fulfill orders
- Legal authorities when required to comply with applicable laws
- Analytics and marketing tools (like Google Analytics) that help us improve our services
All partners are required to handle your information securely and in accordance with privacy laws.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, please note that no internet transmission is entirely secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data
- Withdraw consent for processing (where applicable)
- Request information about how your data is used
To exercise your rights, please contact us at [email protected].
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Third-Party Links
Our Website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our Website after such changes constitutes acceptance of the new policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
VITAL ROOTS MARKET PTY
Plot 39A, Stradivariusweg Melodia
North West 0216, South Africa
Email: [email protected]
Phone: 0823827135
Registration Number: 2024/235584/07