Effective Date: October 20, 2025
At WallArt.Market, operated by VITAL ROOTS MARKET PTY, we are committed to ensuring that our website is accessible and inclusive for all users, including people with disabilities. We continuously work to improve the user experience for everyone and apply the relevant accessibility standards to achieve this goal.
1. Our Commitment to Accessibility
We believe that everyone should be able to access, navigate, and shop on wallart.market with ease, regardless of ability or technology.
Our commitment is to make our online store accessible and compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.
2. Accessibility Features on Our Website
We have implemented the following features to improve accessibility:
- Keyboard navigation support for key site functions
- Readable text contrast between foreground and background colors
- Descriptive alt text for images and product visuals
- Semantic HTML structure to aid screen reader navigation
- Responsive design for optimal usability on desktops, tablets, and mobile devices
- Clear headings and labels for forms and navigation menus
3. Ongoing Improvements
We regularly review our website design and content to identify and correct accessibility barriers.
Our team works with accessibility testing tools and feedback from users to ensure that all visitors can enjoy a smooth experience.
We understand that accessibility is a continuous effort and are committed to ongoing improvement as technology and standards evolve.
4. Known Limitations
While we strive for full compliance, there may be some areas where accessibility can still be improved, such as:
- Certain third-party content or plugins that we do not control
- AI-generated artwork descriptions that may vary in clarity for screen readers
We welcome feedback to help us identify and resolve any such issues promptly.
5. Feedback and Assistance
If you experience any difficulty accessing our website, or if you have suggestions for improvement, please contact us.
We take accessibility feedback seriously and will respond within 2–3 business days.
📧 Email: [email protected]
📞 Phone: 0823827135
📬 Address: Plot 39A, Stradivariusweg Melodia, North West 0216, South Africa
When contacting us, please provide:
- The page URL or section where you encountered the issue
- A brief description of the problem
- Your contact information (optional, if you’d like a response)
6. Accessibility Standards and Compliance
Our goal is to conform to the WCAG 2.1 Level AA standards, which are internationally recognized for web accessibility.
We aim to ensure that all customers, including those using assistive technologies such as screen readers, voice recognition software, or magnifiers, can fully engage with our online store.
7. Continuous Review
This Accessibility Statement is reviewed and updated at least annually, or whenever we make significant changes to our website.
We encourage users to check this page for the latest version.
8. Contact Information
For any questions about this Accessibility Statement, please reach out to:
VITAL ROOTS MARKET PTY
Plot 39A, Stradivariusweg Melodia
North West 0216, South Africa
📧 [email protected]
📞 0823827135
Company Registration Number: 2024/235584/07